PRIVACY POLICY
Effective Date: 01/01/2025
Medipyxis Inc. ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us through our services, including but not limited to our website, software applications, and any related services (collectively, the "Services").
We may collect the following types of information:
Personal Information: Name, email address, phone number, payment details, and other information you provide when registering or using our Services.Usage Data: Information about how you use our Services, including your IP address, browser type, device information, pages visited, and time spent on the Services.Cookies and Tracking Technologies: We may use cookies and other technologies to enhance your experience on our Services. For more information, see our Cookie Policy.
We may use the information we collect for the following purposes:
To provide, maintain, and improve our Services;To process payments and manage subscriptions;To communicate with you, including responding to inquiries and sending updates about our Services;To enforce our Terms of Service and comply with legal obligations;To conduct research and analysis to improve our Services and develop new features.
We do not sell your personal information. However, we may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, hosting providers, and analytics services. Legal and Regulatory Authorities: As required by law, to protect our rights, or to comply with legal proceedings. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.Deletion: You can request that we delete your personal information, subject to certain exceptions.Objection and Restriction: You may object to or request that we restrict the processing of your personal information in certain circumstances. Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at [email protected].
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where we operate. By using our Services, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our Services. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
10. SMS Policy
Medipyxis offers software services for wound care practices. Opting into our SMS program will allow you to receive appointment reminders and confirmation texts.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or call (888) 775-4995.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive appointment reminders and confirmation texts. For questions about your text or data plan, contact your wireless provider.
If you have any questions or concerns about this Privacy Policy, please contact us at:Medipyxis Inc.
401 Chadwick Ave, Havelock, North Carolina, 28532
Email: [email protected]
Phone: (888) 775-4995
Yes we have a free 14 day trial! We want you to test our product for yourself and see all the features we have.
You can access our software from browser and you can also download our ios app from the app store.
How many users can I have on my plan?
With both of our plans you can have unlimited users on your account.
If you don't like our product, you can cancel anytime. Just log in to your account and from your account settings you can select "cancel account". You'll have to pay the remainder of the month if you are on the monthly payment plan.