Medipyxis Support Center
How can we help you?
Find answers, get training, and explore resources to maximize your Medipyxis experience.
Platform Modules
Admin Setup
Transform every fax, email, and web referral into scheduled visits in under 10 minutes. Get help with OCR intake, automated assignment, and referral tracking.
[Create a New User →]
[Add a New Provider →]
[Add New Pharmacy →]
[Add New Bundle →]
[Education Bundle Management →]
[Facility Users →]
[Place of Service Management →]
[Add POS Entry →]
HR & Compliance
Keep your team credentialed and compliant. Access resources for license tracking, policy management, and audit preparation.
[HR & Compliance →]
Business Development (CRM)
Optimize your referral relationships and track ROI. Learn to manage practices, log outreach, and analyze referral source performance.
[Business Development Dashboard →]
Additional Resources
Training Resources
Getting Started
Medipyxis Fundamentals
Master the basics with our comprehensive onboarding program.
New User Orientation (2 hours)
Role-Based Training Paths
Quick Start Guides
Platform Mastery
Advanced Features & Workflows
Unlock the full potential of Medipyxis with deep-dive training.
Module-Specific Certifications
Best Practices Webinars
Workflow Optimization Sessions
On-Demand Learning
Self-Paced Training Library
Access video tutorials, documentation, and practice exercises anytime.
Video Tutorial Library
Step-by-Step Guides
Interactive Simulations
Quick Links
System Status
Check platform availability and scheduled maintenance
[View Status →]
Release Notes
Stay updated with new features and improvements
[Latest Updates →]
API Documentation
Technical resources for integrations and customizations
[Developer Docs →]
Security & Compliance
HIPAA, BAA, and security documentation
[Compliance Center →]
Contact Support
Get help from our expert support team
[Submit Ticket →]
For Billing Companies
Partner Resources
Streamline Your Wound Care Billing Operations
IVR Packet Management Tools
Claims Documentation Guide
Reimbursement Optimization
Integration Support
Connect Your Billing Systems
API Integration Guides
Data Export Options
Automated Claim Submission
Training & Certification
Become a Medipyxis Billing Expert
Billing-Specific Training Modules
LCD Compliance for Billers
Revenue Cycle Management
CMS Resources
Medicare Guidelines
Stay Current with Coverage Requirements
LCD Navigator™ Updates
Zone-Specific Requirements
Documentation Guidelines
Compliance Tools
Ensure Audit-Ready Documentation
Medicare Audit Checklist
IVR Submission Requirements
Prior Authorization Guides
Reimbursement Resources
Maximize Your Medicare Revenue
CPT Code Reference
Graft Coverage Policies
Denial Prevention Strategies
Need More Help?
Live Support:
Available Monday-Friday, 8 AM - 6 PM EST
Phone: 1-800-MEDIPYX
Email: [email protected]
Live Chat: Available in-app
Schedule Training
Book personalized training sessions for your team
[Schedule Session →]
Stop managing chaos. Start healing patients.
A unified platform purpose-built for mobile wound care teams.
Vendor Subs
