Crush Delays.
Maximize Profits.
Sync Scheduling.
Boost Referrals.
Crush Delays.
From fax to scheduled wound visit in just ten minutes.
AI intake, instant insurance check, and a distance + utilization matrix that auto‑assigns the case to the best‑fit clinician—no dispatcher backlog, no lost referrals.
Real World Results
25 → 10
average minutes from receipt to assignment
+30%
accepted referrals bump after completeness flags
‑40%
Status-update calls from partners
Pain → Outcomes
Manual re-keying of fax data
Time-consuming transcription errors
AI Data-Extractor
Grabs every field with 98% accuracy, eliminating manual data entry.
Wrong or missing insurance info
Coverage issues discovered too late
Real-Time Pre-Check
Flags coverage & prior-auth upfront to prevent surprises.
Cases sent to over-booked nurse
Uneven workload distribution
Distance + Utilization Matrix
Balances load, not just mileage for optimal nurse assignment.
Referral black-hole complaints
Partners lose visibility after handoff
Two-Way Status Alerts
Show partners each milestone to maintain trust and visibility.
“Fax-and-File” Intake Misses—Medipyxis Handles in Minutes.
AI data-extraction, real-time insurance checks, and a distance + utilization matrix work together to turn every inbound referral into a scheduled, SLA-safe visit in under ten minutes—no dispatcher spreadsheets, no lost faxes.
Edge Feature
What It Delivers
Why It Matters
AI Referral‑Intake Hub
OCR + NLP turns fax/portal uploads into a structured referral in under 10 min; auto‑detects missing demographics, orders, or insurance docs.
Slashes manual key‑entry and prevents “incomplete packet” delays that push first visits beyond SLA.
Distance + Utilization Matrix
Scores each available clinician by proximity and caseload %; auto‑assigns case with push‑notification accept/decline.
Ensures patients go to the nearest & least‑loaded nurse—balancing workload without a dispatcher.
Eligibility & Prior‑Auth Checker
Real‑time 270/271 ping at intake; flags if prior authorization is required for payer × procedure.
Stops non‑covered visits before scheduling; protects revenue cycle from avoidable denials.
IVR Phone‑Intake Option
Referral source can dictate patient details via phone; speech is AI‑transcribed into the Hub.
Captures after‑hours or rural referrals that can’t fax/portal—expands funnel without extra staff.
Partner Portal w/ Live Status
Secure doc upload, e‑signature of orders, and real‑time milestone tracker (received → assigned → scheduled).
Reduces “Where’s my patient?” phone‑tag; makes your org the easiest wound‑care partner to work with.
Auto‑Completeness Nudges
If required fields stay missing for 2 h, system auto‑emails/faxes the source with a pre‑filled link to add info.
Accelerates packet completion; 30 % more referrals hit the 24‑hour first‑visit promise.
Time‑Stamped Audit Trail
Immutable log of every intake touch: fax received, OCR parsed, nurse accepted, patient scheduled.
Provides bullet‑proof evidence for payers or hospital partners on referral timeliness.
Performance Dashboard for Intake Team
Live metrics—average intake time, packet‑completeness %, clinician accept times.
Lets supervisors spot backlogs in real time and redeploy staff before SLAs slip.
Ready to see these differences in action?
One inbox to rule every referral channel.
Fax, portal, HL7 feed, or phone dictate—everything funnels into one AI‑powered queue.
→OCR + NLP hits 98 % demographic & order accuracy.
→Completeness meter shows green only when all docs attached.
→One‑tap “Accept & Assign” pushes to Matrix.
Assign to the nearest and least‑loaded clinician.
Real‑time capacity data prevents burnout and guarantees the 24‑hour first‑visit promise.
→Ranks available providers by miles, open slots, and urgency.
→Push‑notification accept/decline; auto‑escalate if unanswered.
→Live map re‑colors as loads change.
Referring offices see progress without picking up the phone.
SMS/email links or full portal—your partners choose.
→ Upload missing docs via drag‑and‑drop; no login required.
→ Milestones: Received → Assigned → Scheduled → Seen.
→ 40 % drop in status‑check calls.
Frequently Asked Questions
Does this replace my EHR intake screen?
No. Medipyxis pushes structured data into your EMR via FHIR or flat‑file—no double entry.
Will referrers actually use the portal?
75 % adoption at pilot; fallback SMS/email links require zero login.
How accurate is the fax OCR?
98 % field‑level accuracy on 1 000+ sample faxes.
What if insurance can’t verify in real time?
Case stalls with yellow banner; auto‑nudge intake staff & partner for missing info.
Can I override the auto‑assignment?
Yes. Supervisors drag‑and‑drop to any clinician; Matrix recalculates travel & load instantly.
Is data HIPAA‑secure?
SOC 2 Type II, AES‑256 at rest, TLS 1.2 in transit; full audit logs.
