How does Medipyxis process fax referrals automatically?

Medipyxis connects directly to your fax line and applies OCR with a wound care-specific extraction model. When a referral arrives, the system reads the patient name, diagnosis, referring provider, insurance, and wound details — then creates a patient record and intake task automatically. The 98% accuracy rate means coordinators spend time on exceptions, not data entry.

How accurate is the AI clinician assignment?

The AI assignment model considers three factors: geographic distance from the clinician to the patient, current workload and schedule availability, and wound care specialty match. In practice, coordinators rarely need to reassign. The assignment is reviewed before confirmation, so your team stays in control while the system does the routing work.

How does Medipyxis process fax referrals automatically?

Medipyxis connects directly to your fax line and applies OCR with a wound care-specific extraction model. When a referral arrives, the system reads the patient name, diagnosis, referring provider, insurance, and wound details — then creates a patient record and intake task automatically. The 98% accuracy rate means coordinators spend time on exceptions, not data entry.

How accurate is the AI clinician assignment?

The AI assignment model considers three factors: geographic distance from the clinician to the patient, current workload and schedule availability, and wound care specialty match. In practice, coordinators rarely need to reassign. The assignment is reviewed before confirmation, so your team stays in control while the system does the routing work.

Referral Intake & AI Assignment

Stop Losing Referrals to Delays & Manual Intake

Q: How do we track referrals through the intake pipeline?

Every referral moves through a visual pipeline — received, insurance verified, clinician assigned, visit scheduled, and completed. Coordinators see the status of every open referral in real time. Automated alerts flag referrals that have been sitting at any stage too long, so nothing falls through the cracks.

Every referral your coordinator spends 30 minutes processing manually is a referral at risk. Medipyxis converts faxes to scheduled visits in 90 seconds — with AI that reads, verifies, and routes without human intervention.

90 sec

Fax to scheduled visit

98%

Fax OCR accuracy

$72K

Recovered referrals

Medipyxis patient intake board showing referral management workflow

90 sec

Fax to scheduled visit

with AI intake automation

98%

Fax OCR accuracy

across all referral formats

$72K

Recovered referrals

average in month 1

Fax-to-Intake in 90 Seconds, Not 30 Minutes

Most practices still process faxes by hand — someone reads, types, calls to verify, and eventually enters the referral into the system. Medipyxis eliminates every manual step.

✓Direct fax line integration — referrals captured as they arrive
✓Wound care-specific OCR with 98% field extraction accuracy
✓Patient record created automatically from referral data
✓Insurance information extracted and queued for verification
✓Referring provider details logged for relationship tracking

98%

Fax OCR Accuracy

across all referral formats

Medipyxis reads referrals from any format — handwritten, typed, or templated — and extracts the data your coordinators used to enter by hand.

✓Patient name and demographics — extracted automatically

✓Insurance and payer information — extracted automatically

✓Wound type and diagnosis codes — extracted automatically

✓Referring provider and NPI — extracted automatically

Insurance Verification Built In

✓Real-time eligibility check on extracted insurance information
✓Medicare and commercial payer coverage validated automatically
✓Prior authorization flags surfaced before the visit is scheduled
✓Verification history stored on every patient record

100%

Coverage checks before scheduling

Visits without coverage confirmation

Insurance Verified Before the Visit Is Scheduled

Scheduling a visit before confirming coverage is the fastest way to generate an unpaid claim. Medipyxis verifies eligibility automatically before the clinician assignment is made — so your team only schedules visits that will get paid.

Prior authorization flags are surfaced at intake, not after the visit. Your coordinators resolve authorization issues before scheduling, not after the clinician has already traveled to the patient.

AI Clinician Assignment — Right Clinician, Right Visit, Every Time

The AI assignment model weighs three variables and returns the best-fit clinician for every referral — automatically, before a coordinator ever touches the record.

✓

Geographic Distance

Patient address is mapped against each available clinician's current location and scheduled route to minimize drive time and maximize visit capacity.

✓

Workload & Availability

Real-time schedule data ensures new referrals go to clinicians with capacity — not whoever is first in a list.

✓

Specialty Match

Wound type and complexity are matched to clinician credentials and experience, ensuring the right skill set for every patient.

Medipyxis wound care referral management: BD rep outreach activity log and coaching interface

1Received

2Insurance Verified

3Clinician Assigned

4Visit Scheduled

5Completed

Automated alerts flag any referral stalled at a stage

Full Referral Pipeline Visibility

Every referral is tracked through a visual pipeline so nothing sits unactioned. Coordinators see the status of every open referral in real time — and automated alerts flag any referral stalled at any stage.

Coordinators focus on exceptions, not status checks. When a referral needs human attention, the system tells them — rather than relying on someone to notice it slipping through the cracks.

“With Medipyxis, we finally have visibility into team performance and ROI on business development efforts. We can identify gaps, track referral sources, and improve provider efficiency — it's a game-changer for our growth strategy.”