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Jennifer Bierhup: The Case Management Mastermind (a.k.a. Age of Ultron) Who's Been Building the Playbook for 20 Years

Meet Jennifer Bierhup, BSN, RN, WCC, CCM, iRNPA, FACCWS. Founder of Libellen Learning. Patented approaches to post-acute wound care case management. Inductee, Wound Care Hall of Fame.

D

Damon Ebanks

Medipyxis

Jennifer Bierhup: The Case Management Mastermind (a.k.a. Age of Ultron) Who's Been Building the Playbook for 20 Years

Jennifer Bierhup, BSN, RN, WCC, CCM, iRNPA, FACCWS — The Wound Care Case Management Expert Who's Been Building the Playbook for 20 Years

The Rock Star Bio

Jennifer Bierhup is the founder & CEO of Libellen Learning, a Toledo-area RN and wound care case management expert whose credential stack (BSN, WCC, CCM, iRNPA, FACCWS) looks like it should require its own business card. Two decades in wound care. Multiple patented approaches to post-acute wound evaluation and education. Former Executive Vice President of Clinical Delivery at Archangel. Clinical leader at PAWSIC. Co-host of the Healing by Design Podcast.

I have a working analogy for Jennifer. She is the Age of Ultron of wound care case management. And I mean that as the highest possible compliment. Ultron's whole thing was, "I want to help humanity level up — I have seen the pattern and I am going to hand you the tools to see it too." Jennifer's whole thing is, "Every wound care nurse — acute or post-acute — should be able to walk into a bedroom, look at a wound, and know the seven things that matter, and I am going to build the curriculum, the mnemonic, the podcast, and the patent stack that gets them there."

That is not a case manager. That is a system.

The Origin Story

Jennifer will tell you herself: "2027 will mark my 20-year anniversary in wound care." Read that again. Twenty years.

She started by establishing the first inpatient wound care program at St. Luke's Hospital in Toledo, Ohio (2007) — and later built a second brand-new program from scratch at St. Anne's Hospital.

Her stack of credentials:

  • BSN — Bachelor of Science in Nursing
  • RN — Registered Nurse
  • WCC — Wound Care Certified
  • CCM — Certified Case Manager
  • iRNPA — Registered Nurse Patient Advocate
  • FACCWS — Fellow, American College of Certified Wound Specialists

Her career includes Executive Vice President of Clinical Delivery at Archangel, where she led multidisciplinary wound care case management in home health and spent two years building wound care case management programs in post-acute spaces. Along the way she designed and patented multiple innovative post-acute approaches to wound evaluation and education — per The InsPAC.

Patents. In wound care case management. The woman is a builder.

What She's Building Right Now

  • Libellen Learning — her professional wound care case management company, bringing specialized case management to wound care across acute and post-acute settings. Libellen is German (and Dutch) for dragonfly. The company runs a ten-course wound care education curriculum for nurses at every level, and her stated mission is that better wound care treatment and education "holds the power to help solve the $60 billion chronic wound problem" in the U.S.
  • PAWSIC Clinical Leader — described on the PAWSIC site as "wound care nurse, educator, and PAWSIC clinical leader."
  • Healing by Design Podcast — she co-hosts with Therese Laub. Recent episodes include "Healing Is a Partnership: Joe Balusik," a conversation with a patient who has lived with a spinal cord injury since 1995. That's a working nurse centering the patient voice in her own show.
  • Webinar faculty — she has taught on preventing F-Tags in wound care.
  • Guest writing — including a guest post at AristaHC about the Libellen approach.

Her positioning line, verbatim: "We help wound care & post-acute providers go from fragmented, high-cost wound care to improved healing, fewer hospitalizations & ethical accountability through specialized WCCM programs."

Why You Need To Know Her

Because Jennifer is one of the very few people in the country who has actually designed a professional wound care case management program that works, patented components of it, and is now teaching it across acute and post-acute settings. If you run a wound care program that touches case management, she is the person to call before you build the next version.

Something She Didn't Tell Me

Jennifer's former employer bio page reads, in her own words: "My passion is healing wounds and teaching others how to heal wounds!"

An exclamation point. On a bio page. In wound care. That's a person who chose this career on purpose and still loves it after twenty years.

And she named her company after a dragonfly. In case anyone was still wondering whether she has a soul.

The Signature Move

Turning wound care case management from a slogan into a discipline. Everyone says "case management." Jennifer built case management for wound care. As a discipline. With patented approaches. With a ten-course curriculum. With a podcast that centers the patient. She is bringing professional case management to wound care across acute and post-acute settings — patiently, for twenty years.

How To Work With Her

The Legend Quote

"My passion is healing wounds and teaching others how to heal wounds!" — Jennifer Bierhup, BSN, RN, WCC, CCM, iRNPA, FACCWS (Working With Wounds)

Translation: the exclamation point is real. The passion is realer.


Jennifer Bierhup is an inductee of the Wound Care Hall of Fame, a Medipyxis series honoring the clinicians, operators, and builders who move this industry forward. See also: Hailey Caprara, Kati Kaushal, Matthew Davis.

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